Responsible Gaming
Gaming Should Be Entertainment
At JokaBet, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling should never be considered as a way to earn money or solve financial problems. Please gamble responsibly and only spend what you can afford to lose.
We are committed to promoting responsible gaming practices and supporting our players in making informed decisions about their gaming habits.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. JokaBet takes age verification seriously and conducts checks to ensure all players meet the legal age requirement.
If you are under 18, please do not attempt to register or place bets. Gambling is illegal for minors in the UK.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please review the following checklist. If you recognise any of these signs in yourself or someone you know, seek help immediately:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essential expenses (rent, food, bills)
- Hiding your gambling activity from family, friends, or partners
- Difficulty controlling the amount of time or money spent gambling
- Feeling anxious or irritable when not gambling
- Borrowing money to fund gambling
- Gambling to escape problems or negative emotions
- Lying about the extent of your gambling
- Neglecting work, school, or family responsibilities
- Experiencing financial difficulties due to gambling
Self-Help Tools and Player Protection
JokaBet provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Define a maximum amount you are willing to lose in a given timeframe
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have spent
- Self-Exclusion: Exclude yourself from your account for a period you choose (minimum 24 hours to permanent)
- Account Closure: Permanently close your account if you wish to stop gambling
To access these tools, visit your account settings or contact our customer support team for assistance.
Support Organisations and Resources
If you are struggling with problem gambling, support is available. The following organisations provide free, confidential help:
United Kingdom
- GamCare - Counselling, support, and information for problem gamblers and their families
www.gamcare.org.uk | Phone: 0808 8020 133 (free, confidential, 24/7) - GamStop - National self-exclusion scheme allowing you to block access to all licensed online gambling sites
www.gamstop.co.uk - Gamblers Anonymous - Support groups and peer assistance
www.gamblersanonymous.org.uk
International Resources
- Australia: Gambling Help Online - www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council - www.responsiblegambling.org
- United States: National Council on Problem Gambling - www.ncpgambling.org | National Problem Gambling Helpline: 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Information and support for problem gambling
If You Need Help
If you suspect you may have a gambling problem, please seek help immediately. Reaching out is a sign of strength, not weakness. The support organisations listed above are staffed by trained professionals who understand problem gambling and can provide confidential assistance.
Remember: You are not alone, and help is available.
If you are in crisis, please contact emergency services in your country or reach out to a mental health helpline.
More Information
For additional responsible gaming information, guidance on setting limits, or to discuss your gaming behaviour with a trained advisor, please contact:
JokaBet Customer Support
We are here to help and can provide information on all self-help tools and support options available to you.